refund policy

Refund & Return Policy

Effective Date: July 22, 2026

At Remvore, customer satisfaction is our top priority. We want you to shop with confidence, and we're committed to making the return and refund process as simple and transparent as possible.

Please read the following policy carefully before making a purchase.

Return Eligibility

We accept returns for eligible items within 15 days of the delivery date.

To qualify for a return, your item must:

  • Be unused and in its original condition.

  • Include all original packaging, accessories, manuals, and any complimentary items received with the purchase.

  • Be accompanied by proof of purchase, such as your order confirmation or receipt.

Items returned without meeting these conditions may not qualify for a refund.

Non-Returnable Items

For hygiene, safety, or customization reasons, the following items cannot be returned or exchanged:

  • Personalized or custom-made products.

  • Items that have been modified, altered, or resized.

  • Products showing signs of use, wear, or damage caused after delivery.

  • Clearance, final sale, or promotional items (unless damaged or defective).

  • Gift cards.

If an item arrives damaged or defective, please contact us immediately so we can resolve the issue.

Refund Process

Once your returned item is received, it will be inspected by our team to ensure it meets our return requirements.

If your return is approved:

  • Your refund will be issued to your original payment method.

  • Refunds are typically processed within 5–10 business days after approval.

  • Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

Original shipping charges are non-refundable, unless the return is due to our error or you received a defective or incorrect item.

Exchanges

If you received a damaged, defective, or incorrect product, we will gladly replace it, subject to product availability.

If the requested replacement is unavailable, we will issue a full refund.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The wrong item was shipped.

  • The product arrived damaged.

  • The item is defective.

We recommend using a trackable shipping service and purchasing shipping insurance, as Remvore is not responsible for lost or damaged return shipments.

Please package returned items securely to avoid damage during transit.

Order Cancellations

If you need to cancel or modify an order, please contact us as soon as possible.

We will make every effort to accommodate your request. However, once an order has been processed or shipped, it can no longer be canceled and must follow our standard return procedure.

How to Start a Return

To request a return:

  1. Contact our customer support team within 15 days of delivery.

  2. Include your order number and the reason for your return.

  3. Wait for return instructions before shipping your item.

  4. Securely package the item with all original contents.

  5. Ship the package using a trackable shipping service.

Returns sent without prior authorization may experience delays or may not be accepted.

Damaged or Incorrect Orders

Please inspect your order immediately upon delivery.

If you receive:

  • A damaged item

  • A defective product

  • An incorrect item

Contact us within 48 hours of delivery and include photos of the product and packaging. We'll work quickly to provide a replacement or refund.

Contact Us

If you have any questions about our Refund & Return Policy or need assistance with a return, please contact us:

Remvore

Website: www.remvore.com

Email: akumar06781@gmail.com

Our support team is happy to assist you and will respond as quickly as possible.